UNC Chapel Hill Student Initiative

Bridging the Technology Gap for Seniors

Senior Tech Support at Carolina helps older adults in retirement communities feel more comfortable and confident using technology through personalized one-on-one sessions and educational workshops.

3

Partner Communities

145

Seniors Helped

94+

Hours of Service

100%

Free Service

Student volunteers helping senior residents with technology at a retirement community

Currently partnering with

The Cedars at Chapel Hill

Azalea Gardens Gracious Living

Searstone Retirement Community

ABOUT US

Helping seniors feel more comfortable and confident with technology

Senior Tech Support at Carolina was born from a simple observation: our elderly neighbors and loved ones often struggle with technology and just need someone patient to help them learn. We're here to fill that gap.

One-on-One Sessions

Personalized tech support tailored to each individual's needs, pace, and comfort level with technology.

Scam Prevention Workshops

Small group workshops teaching seniors how to identify and avoid common online scams and fraud attempts.

Student Volunteers

Friendly UNC students who are patient, understanding, and passionate about helping others learn.

Community Connection

Building meaningful connections between students and older adults while helping seniors become more comfortable with technology.

WHAT WE HELP WITH

Personalized support for any technology question

No question is too small. We use a simple intake form to understand each person's needs, helping us stay organized and provide the most relevant assistance.

Smartphone Basics

Learn to navigate your iPhone or Android, manage apps, and stay connected with family.

Email & Messaging

Set up and use email, text messaging, and video calls to communicate with loved ones.

Video Calls

Master FaceTime, Zoom, and other video calling apps to see family and friends.

Online Safety

Recognize scams, protect personal information, and browse the internet safely.

Troubleshooting

Get help with common tech issues, error messages, and device problems.

Device Setup

Configure new devices, transfer data, and set up accounts properly.

SCAM PREVENTION

Our Scam Prevention Workshop

We teach seniors how to identify and protect themselves from common scams. Browse through our workshop slides below.

Staying Safe from Scams & Protecting Your Information

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GET IN TOUCH

Request a visit or join our team

Whether you're a retirement community looking for tech support visits, or a UNC student interested in volunteering, we'd love to hear from you.

Based at

University of North Carolina at Chapel Hill

Current Partner Communities

  • The Cedars at Chapel Hill
  • Azalea Gardens Gracious Living
  • Searstone Retirement Community